Return Form Instructions:

To facilitate the return process, please follow these simple steps:

Step 1: Download the Return Form PDF

1) Click the button below to download the Return Form in PDF format. Click here to download Return Form PDF

Step 2: Complete the Return Form

2) Open the downloaded PDF using Adobe Acrobat Reader or any PDF viewer.

3) Fill out the form with the required information. Make sure to provide accurate details, including your name, order number, contact information and reason for the return.

4) Double-check your entries to ensure all information is correct.

Step 3: Gather Your Return Items

5) Carefully package the item(s) you wish to return, ensuring they are in their original condition and packaging, along with any accessories or documentation

Step 4: Include the Completed Return Form

6) Print the completed Return Form

7) Place the printed Return Form inside the package with your returned item(s).

8) Send your completed returns form with the order number in the subject box to info@tf-tiles.co.uk

Step 5: Send Your Return

9) Seal the package securely.

Step 6: Tracking Your Return

10) Keep a copy of your return tracking number for your records. This will allow you to monitor the return's progress.

Step 7: Processing Your Return 

11) Once we receive your return package, our team will inspect the items and process your return according to our return policy.

If you have any questions or need assistance, please don't hesitate to contact our customer support team on the contact us page 

Thank you for choosing our services, and we appreciate your cooperation in ensuring a smooth return process.